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Neksjob Philippines
Description
Duties/Responsibilities
Answering incoming phone calls Order and payment processing
Dealing with customer complaints
Following up with customers
Making outbound phone calls Cross-selling and upselling
carrying out market research
Keeping track of and updating customer databases
Customer feedback is gathered and reported on.
Onboarding and training new call center agents
Qualifications
Qualifications -Applicant must be at least 18 years old
- Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
- Above Average English communication skills
- Good computer navigational skills on multiple systems
- Willing To Work On Site
- At least 6 months of BPO Experience
Why pick us?
-Competitive Compensation
-Thrilling performance bonuses and particular allowances
-Career Opportunities for Advancement
-Within the Company, Promote
-Benefits of Comprehensive Healthcare