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Description
Job Description:
Respond to inquiries, problems, and service requests from customers.
Avoid using technical jargon and terminologies while speaking to customers, and speak in their language;
elicit information from the client with probing questions in order to examine symptoms and determine the problem(s) at hand
evaluate/determine the incident's urgency and impact on the client and the company;
Strive to establish cordial rapport with consumers
Provide clients with an accurate timeline for when a problem or request will be resolved.
Qualifications
Qualifications:
- Willing to work on Shifting schedules/Holidays/Weekends
- Willing to work Full Time
- Willing to start immediately
- Amenable to work onsite
- WOSA
- At least High School Grad
- B2 AM Score and up
- Good-Excellent Communication Skills
Perks!
Competitive Salary
Specific Allowances
Exciting Performance Bonuses & Account
Career Advancement Opportunities
Comprehensive Healthcare Benefit
Why pick Us?
Competitive Salary Awaits You
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefit