Description

• Answering incoming calls from customers
• Sorting out customers’ inquiries or requests
• Ensuring that customers’ requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-based tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner

Qualifications

• Are a college graduate with or without BPO experience
• Have at least six (6) months BPO experience
• Have good English communication skills
• Have excellent customer service, problem-solving, and multitasking skills
• Have superb computer skills
• Are willing to work in shifting schedule

Interested and Qualified applicants may click and fill out the form below: https://jobs.neksjob.com/signup/xrIU6VUKo8/applicant OR send your updated resume to reniel.sales@neksjob.com