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Description
Responsibilities:
-Strengthen relationships by communicating with clients and/or team members to understand their needs, resolve issues, and meet their expectations.
-Influence the bottom line: Develop solid and effective strategies based on accurate and meaningful data reports and analysis, as well as keen observations.
-Improve the company: Make suggestions to improve processes and increase ease and efficiency.
-Define Sutherland's reputation by supervising and managing performance and service quality in order to ensure customer satisfaction.
-Determine training requirements to equip employees with fundamental skills and knowledge.
Salary:
Php 17,000/month
Perks!
- Competitive Wage
- Individual Allowances
- Opportunities for Professional Advancement
- Comprehensive Health Insurance
- Exciting Performance Bonuses & Account Management
Qualifications
Qualifications:
- 6 months BPO experience
- Excellent communication skills
- Atleast High School/Senior High School Graduate
- Work on site