Description

A Technical Support Representative is a person who provides answers to questions from customers regarding use and trouble-shooting of equipment.



• Answering incoming calls from customers

• Resolving customer inquiries/requests

• Developing and maintaining accurate files

• Ensuring customer requests are handled in an appropriate and timely manner

• Utilizing various client-based tools and applications for customer management and servicing

• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

Qualifications
At least 18 years of age
Good communication and computer navigation skills
Willing to work on Shifting schedules/Holidays/Weekends
Willing to work Full Time
Willing to start immediately
Amenable to work onsite