Description

Identifying and assessing a customer’s needs to ensure they are satisfied
Recommend products or services to customers based on their needs and preferences
Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues
Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements

Qualifications

High School Diploma or Equivalent
Good to Excellent Communication Skills
Proficient in relevant compute application
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Amenable to work onsite