Customer Service Representative | US Telco account
Neksjob Philippines
City Of Iloilo (Capital), Iloilo, Region Vi (Western Visayas)
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CSR for Telecommunication Account - Up to 21k/month | Makati Site
City Of Makati, Ncr, Fourth District, Ncr - National Capital Region
currently has applicants
Neksjob Philippines
Description
Responding to queries and providing assistance for questions and problems.
Following up with customers to ensure full resolution of issues.
Running reports to analyze common complaints and problems.
Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.
Qualifications
At least High School or Senior High School graduate
Good communication skills
Good comprehension skills
Savvy in computer & internet navigation