Description

Salary:
Php 25,000.00-30,000.00

Duties/Responsibilities:
-Reviews design specifications to understand the scope, requirements, and function of the software product.
-Identifies appropriate parameters, functions, and data to test and validate; parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards.
-Conducts testing to ensure products perform according to user requirements and within established guidelines.
-Identifies, logs, and recreates error codes, bugs, and defects.
-When a product does not perform within specifications, reports defects to programmers while identifying and recommending solutions, improvements, and updates.
-Performs other duties as assigned.

Qualifications

Qualifications:
- Bachelor's degree in related field (such as businesss, communications or customer service) preffered
- 1 to 3 years of experience in a quality assurance role within in BPO or customer service environment
- Excellent communication skills, both writen and verbal
- Strong analytical skills and attention to detail
- Experience with quality monitoring software and tools
- Ability to work independently and in a team environment
- Strong organizational and time management skills

Work set up:
- Work on site / Dayshift

Benefits:
-Competitive salary and benefits
-Career development opportunities
-Flexible scheduling
-Positive work environment
-Employee recognition and rewards

If you are passionate about providing excellent customer service and are looking for a challenging and rewarding career, we encourage you to apply today!