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US Cruise Reservations Account / CSR - T58

Ncr, Second District, Ncr - National Capital Region

currently has applicants
Neksjob Philippines
Description

Salary Package: 23,000.00 all in package (18k Basic + 2k Non Tax Allowance + 3k Campaign Allowance)

Responsibilities:
-Assisting and advising customers who may be choosing from a variety of travel options.
-Making reservations for customers -based on their various requirements and budgetary allowances.
-Checking the availability of accommodation or transportation on the customers’ desired travel dates.
-Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
-Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
-Selling and promoting reservation services.
-Answering any questions customers might have about the reservation process.
-Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
-Providing support to customers who may need to amend or cancel a reservation.

Qualifications

Minimum Qualifications:
"Experience in Customer Service SALES is REQUIRED "
Strong customer service orientation
Well versed in North American accent
Phone speaking neutral accent is preferred
Sales Skills
Experience in case management / account management (preferred not required)
Experience in roles within Travel / hospitality industry (preferred, not required)
DOS Based Application exposure (preferred, not required)
- Blended work type

Why pick us?
- Competitive Salary
- Exciting Performance Bonuses & Account Specific Allowances
- Career Advancement Opportunities
- Promote Within the Company
- Comprehensive Healthcare Benefits

Work Experience
Senior Highschool Educational Level
23000 Salary Offer
Hiring Till
20 Vacancies
Full Time Contract Type