Description

As a Customer Service Professional, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.


• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

• Must have more than 6 months call center experience handling international accounts.
• Excellent communication skills is a must.
• Has good customer service orientation
• Has good communication and interpersonal skills
• Has good analytical skills
• Knowledgeable in MS Office and internet browsing