Description

Answering incoming phone calls

Order and payment processing

Dealing with customer complaints

Following up with customers Making outbound phone calls

Cross-selling and upselling carrying out market research

Keeping track of and updating customer databases

Customer feedback is gathered and reported on.

Onboarding and training new call center agents

Qualifications

Qualifications

-Applicant must be at least 18 years old

- Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)

- Above Average English communication skills

- Good computer navigational skills on multiple systems

- Willing To Work On Site