Description

As a Customer Care Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

• At least 18 years of age
• Applicants should be Filipino citizens or hold relevant residence status
• Good communication and computer navigation skills
• Willing to work on Shifting schedules/Holidays/Weekends
• Willing to work Full Time
• Willing to be assigned in any of Central sites
• Willing to undergo the whole recruitment process
• Willing to start immediately
• Must not have conflict of interest such as plans to study/enrolled or work abroad
• Work Onsite