Description

Call Center Representative - Thunder Telco Account
Earn up to PHP14500 - PHP18500 per month plus additional incentives, allowance, benefits, and a lot more.
Location: Cebu City
Job Description:
As a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.
Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:
Have an experience of at least six (6) months of customer-facing experience not necessarily BPO
Have good above average to excellent communication skills in English
Have a working knowledge of computers
Have good customer service, multi-tasking, and problem-solving skills
Are willing to work in shifting schedule

Apply now and enjoy the following benefits:
a competitive salary packages
exciting performance bonuses
best-in-class healthcare benefits from Maxicare
an inspiring and fun work environment with endless career advancement opportunities.

Interested applicants may send their applications to rosario@neskjob.com OR complete your application details via the link form below and wait for a call from one of our team for your assessment.
https://jobs.neksjob.com/signup/xrIU6VUKo8/applicant?source=fbjobad

Qualifications

Have an experience of at least six (6) months of BPO experience
Have good above average to excellent communication skills in English
Have a working knowledge of computers
Have good customer service, multi-tasking, and problem-solving skills
Are willing to work in shifting schedule