Description

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

-Answering incoming calls from customers
-Resolving customer inquiries/requests
-Developing and maintaining accurate files
-Ensuring customer requests are handled in an appropriate and timely manner
-Utilizing various client-based tools and applications for customer management and servicing
-Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

-DAYSHIFT
-Excellent communications skills
-VALID NBI CLEARANCE is REQUIRED but can endorse those with a SCHEDULED NBI RELEASE
-Must have reached College Level education attainment for old curriculum
-ACCEPT SHS Grad for NEW Curriculum
-At least 1yr Experience

Get the following Benefits:
-HMO upon day 1 with a dependent
-Competitive Account Incentives
-up to 20% Night Differential
-Exciting Performance bonuses
-Career Development