Description

Duties/Responsibilities:

• Provide post-sales customer service and/or troubleshooting support through email/phone/chat to advertising customers and offer consultative support.
• Educate customers on support options, and the steps being taken to resolve the issue, including online tutorials, in-store programs and help applications built into the programs.
• Provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer.
• Recognize and adjust support approach to accommodate all levels of customer’s experience.
• Communicate positively with team members, customers, and other partners. Who are we looking for
• Good understanding of consumer electronics products. • Solid technical and diagnostic skills with tested problem-solving skills.

Why pick us?

Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

Qualifications

Qualifications/Requirements:

Work on site
Can work immediately
Must be Senior High School Graduate
Good communication skills