Description

-Non-Voice Account
-Determines, looks into, and fixes user issues with computer hardware and software.
-Answers user questions about software development, connectivity, printing, and related issues via support calls, chat, email, and/or other forms of communication.
-Consults with users to establish methods and procedures followed to identify and fix the problem.
-Guides users through diagnostic and troubleshooting processes, which may entail usage of diagnostic tools and software and/or following verbal directions.
-Performs other related duties as assigned.

Qualifications

•Communication Skills is Above Average
•At least B1 Aspiring Minds result
• Applicants should be Filipino citizens or hold relevant residence status
• Good communication and computer navigation skills
• Willing to work on Shifting schedules/Holidays/Weekends
• Willing to work Full Time
• Willing to undergo the whole recruitment process
• Willing to start immediately
• Must not have conflict of interest such as plans to study/enrolled or work abroad