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Description
Your day-to-day in a nutshell:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Benefits:
• 14K Basic Salary
• 20% Night Differential
• Day 1 HMO
• HMO for 1 dependent upon regularization
Qualifications
Qualifications:
• Completed 2 years in college (with at least 72 units) + 6 months BPO experience in any industry.
• Graduates of a 4-year course with 3 months BPO Experience
• Has a good customer service orientation
• Knowledgeable in MS Office and internet browsing
• Willing to work in shifting schedules, weekends, and holidays.