Customer Service Representative - Retail Account /Alphaland
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Fill The Spot | We are Looking for a Customer Service Representative | US Account
Ncr, Second District, Ncr - National Capital Region
currently has applicants
Neksjob Philippines
Description
Identifying and assessing a customer’s needs to ensure they are satisfied
Recommend products or services to customers based on their needs and preferences
Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues
Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements
Qualifications
• At least 18 years old
• At least high school/senior high school graduate
• Good English communication and interaction skills
• BPO Experience preferred but not required
• Amenable to shifting schedules