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Description
Responsibilities:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications
Minimum Qualifications:
• at least 18 years old
• at least HS graduate
• savvy in computer & internet navigation
• High School / SHS & College Graduate
• Excellent to above average English communication skills
• WAHA (15mbps DL/ 12mbps UL)