Description

Job Description:
dealing with difficulties for hardware, such as servers, computers and printers, and software programs. asking questions about the situation and explaining viable solutions. addressing frequent or basic technical problems, such as password resets. To troubleshoot network issues, use automatic diagnostic applications.

Qualifications

skills/Qualification:
-C#, JavaScript, and SQL proficiency is required -Efficient use of net Frameworks is an advantage
-Solutions orientated with demonstrated ability in IT analysis, problem-solving, and resolution skills
- A demonstrated ability to manage competing priorities
- Strong technical background with the ability to write clean, easy-to-read code
- Microsoft SQL Database Knowledge
- Develop IT documentation to support operational processes as required
- Incident, problem, and change management experience within predetermined KPIs
- Exceed Client SLAs and KPIs
-Relevant Tertiary, Degree, or industry-related
qualifications
• Developer Helpdesk experience in a fast-paced environment
• Experience in scoping and cost calculation with clients
• Experience working autonomously and within a team Working knowledge of C# JavaScript, MSSQL and CSS Excellent troubleshooting and analytical skills
• Strong communication skills including the ability to understand Developer/Helpdesk technical problems and to clearly explain solutions Analyst •Strong work ethic and positive can-do attitude

Perks!
Competitive Salary
Specific Allowances
Exciting Performance Bonuses & Account
Career Advancement Opportunities
Comprehensive Healthcare Benefit

Why pick Us?
Competitive Salary Awaits You
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefit