Description

Your Responsibilities:
- Manage several incoming and outgoing calls efficiently.
- Follow communication “scripts” when handling different topics
- Determine the needs of the consumer, make information clear, analyze each problem, and offer remedies or alternatives.
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Maintain clear records of every conversation in our call center database.
- Attend educational courses frequently to raise knowledge and performance standards
meet one's own or one's team's qualitative and quantitative goals

Qualifications

Qualifications:
- With atleast 1 year call center experience
- Any B1 and up AM Score
- Above average communications skills
- With valid NBI Clearance
- Atleast High School/Senior High School and College Graduate are welcome
- Willing to work on site
- Willing to work fulltime
- Willing to start immediately