Description

Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.

Qualifications

At least Sr. High School graduate
IT fresh graduates are also welcome to apply
With at least 6 months IT or BPO related industry experience
Experience in Customer Service / Technical Support preferred but not required
Ability to multitask and manage complex transactions in a given timeframe
Has exceptional verbal & written communication skills
Above average problem solving skills
Open to feedback and coaching
Confident to exchange communications with counterparts
Has a passion for resolving complicated transactions
Amenable to Work on shifting schedule