Description

Duties/Responsibilities
Answering incoming phone calls Order and payment processing Dealing with customer complaints Following up with customers Making outbound phone calls Cross-selling and upselling carrying out market research Keeping track of and updating customer databases Customer feedback is gathered and reported on. Onboarding and training new call center agents

Qualifications

Qualifications
-Applicant must be at least 18 years old
- Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
- Above Average English communication skills
- Good computer navigational skills on multiple systems
- Willing To Work On Site
- At least 1-3 months Experience of Call Center Agent