Company Logo
You Need a Job? Be One of Us l CSR l US and PH Registered Nurse l 50k basic pay

Neksjob Philippines

Quezon City, Ncr, Second District, Ncr - National Capital Region

Company Logo
Hiring Call Center Agent for Hotel and Services Account - With 18k salary - Work on site

Neksjob Philippines

City Of Cagayan De Oro (Capital), Misamis Oriental, Region X (Northern Mindanao)

Company Logo
For freshers - BPO Specialist for Retail Account - With 18k salary - Work on site

Neksjob Philippines

City Of Cagayan De Oro (Capital), Misamis Oriental, Region X (Northern Mindanao)

Company Logo
You Need a Job? Be One of Us l CSR l No Experience Needed l On site

Neksjob Philippines

City Of Cagayan De Oro (Capital), Misamis Oriental, Region X (Northern Mindanao)

Company Logo
You Need a Job? Be One of Us l CSR l up to 22k basic pay l On site

Neksjob Philippines

City Of Mandaluyong, Ncr, Second District, Ncr - National Capital Region

Company Logo
Open for freshers - CSR for Telecommunications Account - With 18k salary - Work on site

Neksjob Philippines

City Of Cagayan De Oro (Capital), Misamis Oriental, Region X (Northern Mindanao)

Company Logo
Be part of our team - CSR for Travel and Tourism Account - With 18k salary - Work on site

Neksjob Philippines

City Of Bacolod (Capital), Negros Occidental, Region Vi (Western Visayas)

Company Logo
You Need a Job? Be One of Us l CSR With any BPO Experience l 26k basic pay

Neksjob Philippines

Ncr, Second District, Ncr - National Capital Region

Company Logo
Get started - BPO Specialist for Telecommunications Account - With 18k salary - Work on site

Neksjob Philippines

City Of Bacolod (Capital), Negros Occidental, Region Vi (Western Visayas)

Company Logo
You Need a Job? Be One of Us l CSR With 1 to 3 yrs of GDS Experience l 30k basic pay

Neksjob Philippines

City Of Pasig, Ncr, Second District, Ncr - National Capital Region

Customer Service Representative | Work from Home

Ncr, Second District, Ncr - National Capital Region

currently has applicants
Neksjob Philippines
Description

A Customer Service Representative for a Telecommunication Account is responsible for providing assistance to customers with their telecommunications needs, including troubleshooting technical issues, answering billing inquiries, and providing general information about products and services. The representative will need to maintain a high level of professionalism and efficiency to ensure customer satisfaction.

Key Responsibilities:

Provide exceptional customer service by responding to customer inquiries via phone, email, or chat in a timely and professional manner
Troubleshoot technical issues related to telecommunication services, including internet connectivity, cable television, and phone services
Assist with billing inquiries, including billing disputes and payment arrangements
Educate customers on the company's products and services, including upgrades and additional features
Process transactions, such as upgrades, downgrades, and cancellations
Resolve customer complaints or issues effectively and efficiently, escalating to management if necessary
Maintain accurate records of customer interactions and transactions
Meet or exceed performance targets, including customer satisfaction, quality, and productivity goals
Stay up-to-date with changes in the telecommunications industry and the company's policies and procedures
Collaborate with other team members and departments to ensure customer satisfaction and achieve common goals

Qualifications

Qualifications:

Applicants must be atleast 18 years old
Applicant is a high school graduate (old curriculum) or senior high school graduate (new curriculum)
Above Average English communication skills
Good computer navigational skills on multiple systems
Typing speed of 25-30 WPM
WAHA (15mbps DL/ 12mbps UL)

Entry level Work Experience
Senior Highschool Educational Level
14000 Salary Offer
Hiring Till
60 Vacancies
Full Time Contract Type