Description

A Technical Support Representative is a person who provides answers to questions from customers regarding use and trouble-shooting of equipment.

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

-Must be at least high school graduate
-With excellent communication skills-Must be conversant, energetic and emphatic, able to ask logical questions
-Able to multitask
-Must have an ability to understand the customer’s needs.

Apply now and experience our easy application process!